Privacy Policy

Welcome to Feather & Flame Consulting (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect information gathered through Feather & Flame Consulting and any related services, classes, events, or communications.

We are committed to protecting your privacy, confidentiality, and personal information.

We may collect the following types of information when you use our website or services:

Information You Voluntarily Provide

This may include:

• Name or chosen name

• Online screen name/ "scene name"

• Email address

• Phone number

• Mailing address

• Emergency contact information

• Event registrations or waiver information

• Messages submitted through contact forms

• Information you choose to share with us during coaching, classes, consultations, or event participation

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Automatically Collected Information

Like most websites, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage statistics

• Cookies and analytics data

We use collected information to:

• Provide classes, events, coaching, and services

• Process registrations and payments

• Communicate important updates

• Respond to inquiries

• Improve our website and customer experience

• Maintain safety and legal compliance

• Prevent fraud or misuse of our services

We only collect information reasonably necessary to operate our business. We do not share it with anyone.

We understand that many members of our community value discretion and privacy.

Feather & Flame Consulting does not sell, rent, or trade your personal information to third-party marketers.

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We do not publicly share:

• Legal names

• Addresses

• Phone numbers

• Email addresses

• Payment information

• Sensitive personal details

• Participation history

• Private communications

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We make reasonable efforts to protect the confidentiality of all clients, students, attendees, and community members.

Payments may be processed through third-party payment providers. We do not store full credit card information on our servers.

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Those providers may collect and process payment information according to their own privacy policies.

Our website may use cookies or similar technologies to:

• Improve website performance

• Understand visitor behavior

• Remember preferences

• Analyze traffic patterns

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You may disable cookies through your browser settings, though some features of the website may not function properly.

We may use trusted third-party services such as:

• Payment processors

• Scheduling platforms

• Email newsletter services

• Analytics providers

• Event registration software

• Electronic waiver software

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These providers only receive information necessary to perform their services.

We are not responsible for the privacy practices of third-party websites or platforms linked from our site.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or misuse.

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However, no internet transmission or storage system can be guaranteed 100% secure.

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Our membership applications are processed through HubSpot, which features encryption for your sensitive information, such as name, address, etc.

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete certain information

• Opt out of marketing emails

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To make a request, contact us using the information below

Our services are intended for adults age 18 and older unless explicitly stated otherwise. We check IDs at all events, and require birthday verification on all liability waivers.

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We do not knowingly collect personal information from children under 13.

We may disclose information if required to:

• Comply with applicable law

• Respond to legal requests or court orders

• Protect the safety, rights, or property of our business, staff, or community

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.